Terms & conditions

Terms & Conditions

We want you to love your purchase, but if you're unhappy with your order, we’re here to help.

Returns & Exchanges

If you’re not satisfied with your order, you may return it within 48 hours of receiving it for an exchange or refund.

Items must be unused and in original condition.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Order Issues

If your order arrives damaged or incorrect, please email us at contact@melbournedeepcast.com within 48 hours of receiving it, and we’ll make it right.

General

By placing an order, you agree to our policies. We reserve the right to update these terms at any time.

For any questions, reach out—we’re happy to help!